TERMS AND CONDITIONS
- DEFINITION OF TERMS
1.2 Unless otherwise defined, the definitions and provisions in respect of interpretation set out in will apply to these Terms & Conditions of Sale.
- SELLER AND BUYER DUTIES AND RESPONSIBILITIES
2.1 The seller or the buyer in all sales and requests made by either party shall abide by all laws and regulations in force in the United Arab Emirates, through which the sale and purchase transactions were handled through the website even if it isn't mentioned within these conditions, no party will be exempted from legal liability resulting from violation of the law because of its ignorance of the law. Heyraat does not bear any legal liability in the event of any violation committed by any party using the website and the electronic application of Heyraat.
2.2 Heyraat has no relationship or provides any warranty or incurs any liability for the quality of the products contracted through the sale and purchase orders made through the Heyraat website.
2.3 The seller shall be bound to offer a particular product, or service, under the conditions of public safety, and it bears individually any liability and/or damages inflicted on the buyer or the consumer which may result from the use or consumption of any corrupt product that is offered through the electronic application of Heyraat website.
2.4 The Seller must ensure that the products and services offered correspond to the specifications uploaded on the website. It is seller’s duties not to place any misleading information or advertisement. And if found in breaching the terms and condition, seller must accept return or refund of products and maybe held liable.
2.5 The buyer knows and acknowledges that he has no relationship, control or hold liability on Heyraat website in respect of the corrupt products and the resulting damages.
2.6 Heyraat reserves the right to stop the service from any of the sellers in the event of non-payment of the due annual fees from the use of the site or any fees resulting from the sale and purchase orders through the website. Heyraat doesn't bear any liability for the stoppage of the website such as force majeure or adjudications or technical malfunctions.
- INTELLECTUAL PROPERTY RIGHTS
3.1 All intellectual property rights in the contents of the website are owned by Heyraat E-store or its licensors or licensed bodies with content and protected by the laws of authorship, copying, publishing, trademarks and any other applicable laws.
3.2 All contents included in the electronic application of Heyraat E-store website, including but not limited to text, graphic forms, logos, button icons, images, software, movies, audio tracks, downloads, interfaces, software instructions and software transfers for all contents on the website are owned exclusively by Heyraat E-store or licensed bodies and these contents are protected by international copyright laws, copyrights, trademarks, and other applicable laws.
3.3 All trademarks, logos, service marks, and trade names appearing on Heyraat E-store website represent the registered and/or unregistered trademarks of Heyraat E-store, or its affiliates or third parties of owners of trademarks or trade names.
- USE OF THE ELECTRONIC WEBSITE AND THE ELECTRONIC APPLICATION
4.1 You may not use any automatic tool of "page-scrape", "robot", "spider" or any other hardware, software, algorithm, automated method, or similar manual process to access any part of the electronic application and Heyraat E-store website or getting or copying or control it, or for reproducing or fraud or proceeding to obstruct the website as well as attempting to obtain any materials, documents or information through any non-available mean intentionally through the website. You can't attempt any unauthorized access to any part of the website or any of its features, or to any other systems or networks connected to the Website, or to any of the services provided on or through the website, by hacking or obtaining password or any other illegal way.
5.1 The contents of the electronic website and application may include links to other websites (referred to as "linked websites"). These links are provided to you only as a convenience and are not subject to the control of Heyraat E-store. The inclusion of any of the linked websites does not imply approval of Heyraat E-store. You acknowledge that your use of or reliance on any linked websites is made at your own liability. Heyraat E-store recommends reviewing the policy of privacy of the linked websites which you visit and their terms and conditions accurately. Heyraat E-store may block links pointing to the website. You must delete or discontinue any link immediately upon request of Heyraat E-store. You may not frame any part of the website's content by including advertising materials or other materials that generate revenue without the prior written consent of Heyraat E-store.
6.1 You can visit and view the products and services displayed by the sellers in Heyraat E-store website without the need for registration. On the other hand, if you wish to buy products and services from the registered sellers in the website, you must complete the registration process at Heyraat E-store. Once Heyraat E-store receives your registration request, you will receive an e-mail confirming the acceptance of your request. You must click on the link existed in this e-mail to activate the registration.
For the registration as a seller, you must first complete the registration mentioned above, then from the control panel of your account you will select to be a product seller or service provider. Heyraat E-store reserves the right to refuse any registration request of its own volition. After you complete the registration process. As a registered user, you must log in using your username and password. You must make sure that your password is kept safe and confidential and not disclosed to anyone else. You acknowledge your full responsibility for the password, and that it is necessary to notify Heyraat E-store immediately after any unauthorized use of it or any other security breach relating to your account. You acknowledge and agree that Heyraat E-store will not be liable for any loss or damage caused by the fraudulent use of the password and you exempt Heyraat E-store from all claims arising from the unauthorized use of the password. You acknowledge that Heyraat E-store has no liability whatsoever for the guarantee of novelty and update of any information about you or its completeness or accuracy, and you agree that you will follow and update any such information. You acknowledge that Heyraat E-store is entitled to terminate your registration at any time and for any reason without written notice. Once your registration has been terminated by Heyraat E-store, you will not be able to access any part of the website dedicated to registered users without the prior consent of Heyraat E-store. If you use the website to request Heyraat E-store to perform a task on your behalf, we will send an e-mail to the address you provided during the registration process to confirm that we have received your application. Although Heyraat E-store spends every effort to ensure that the possibility of depending on the services provided on the website as possible, but the nature of the internet means that we can't bear the responsibility of requests we have not confirmed them to you. Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website. User is responsible for maintaining the confidentiality of his account.
7.1 All prices on the electronic application and Heyraat E-store website are accurate to the knowledge of Heyraat E-store at the time of printing, but the website may include inaccurate data or unintended typographical errors corrected by the knowledge of Heyraat E-store upon their detection. All prices offered are subject to change at any time without notice. The information on the website may be updated regularly; therefore, some inaccuracies may occur during this process. Heyraat E-store reserves the right at any time to charge a fee to access certain parts of the website, but in all circumstances you will not bear the consideration of this access except after obtaining your previous consent on the payment and you acknowledge and agree that any estimate of the price or duration displayed by "Price Calculator" or "Transit Time Estimator" or any such other instrument existed on the website for the purpose of estimating the price or duration is just an estimate only and may differ from the actual prices or dates of the local or international transport of any shipments assigned to Heyraat E-store, which may be due to a number of reasons including but not limited to the actual dimensions of shipments, local fees and any unexpected delay in shipping. Visa or MasterCard debit and credit cards in United Arab Emirates Dirham (AED) will be accepted for payment. Cardholder must retain a copy of transaction records and Merchant policies and rules.
- PAYMENT CONFIRMATION
8.1 Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
- MATERIALS PROVIDED:
9.1 Seller may provide materials through Heyraat E-store website but this necessitates the following:
(9.1B) Heyraat E-store grants a non-exclusive, permanent, irrevocable and royalty-free and that can be fully transferred to use, reproduce, modify, adapt, publish, translate, distribute, display the materials provided and establish derivative works from anywhere in the world and in any medium.
(9.1C) To acknowledge that there is no confidentiality obligation with respect to the materials provided.
9.2 Seller may not upload, distribute or otherwise publish any content on the website that would:
(9.2A) Violate any third party's rights, including intellectual property rights;
(9.2C) Become fraudulent or has a fraudulent purpose or effect.
(9.2D) Be contrary to public policy and / or known moral standards, including but not limited to: obscene or abusive messages; pornographic or obscene images; materials containing defamation or libel; harmful materials for juveniles and young children, materials that prompt discrimination against race, sex, religion, nationality, disability, sexual orientation or age; substances that may disturb, harass, irritate others or induce others to harm themselves.
(9.2E) Not consistent with reasonable use of the website.
- DATA ENTRY.
11.1 Heyraat E-store may retain any data provided by you during the use of the website, and Heyraat E-store shall do so in accordance with our Policy of Privacy. You acknowledge that Heyraat E-store may delete this data at any time and acknowledge that you are solely responsible for backing up such data and that Heyraat E-store doesn't bear any liability for its loss or deletion.
- CONDITIONS OF TRANSPORT
- LIMITATION OF LIABILITY
16.1 If any of these conditions are found to be invalid, void or unenforceable for any reason, this condition shall be deemed to be separate and shall not affect the validity of the remaining conditions and their enforceability.
- APPLICABLE LAW.
17.2 United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law.
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